At NSB Scents, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can request a return or refund within 7 days of receiving the product. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

To initiate a return, please contact our customer support team at +92 330 329 7693 or Email: faizannaseebmsd@gmail.com with your order details. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within a reasonable time frame using the original payment method. Please note that shipping charges are non-refundable, and you will be responsible for any return shipping costs unless the return is due to a mistake on our part or a defective product.

We reserve the right to refuse returns that do not meet our policy requirements. If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue promptly.

Your satisfaction is important to us, and we strive to provide a hassle-free return experience.